Art Ordering Information
Frequently asked questions are answered on several art gallery pages. Please don't hesitate to contact me if you have any other unanswered queries after referring to the information provided in these pages. Most of the information on these pages refers to the most commonly produced prints, on photographic paper, however canvas and metal prints are also available.
These art works are ideal corporate gifts & personal presents for Christmas, Birthdays, Fathers Day, Mothers Day, Anniversaries, Weddings and engagements - and 'just because'.
Subjects On This Page
Photograph buyers who have purchased books direct (online via this website) can have the cost deducted from the purchase price of limited edition photographs ordered direct.
- The cost of one copy of each book purchased can be deducted from a subsequent order for a photographic print.
- This offer only applies to full price sales (not discounted stock).
- This offer does not apply to Gift Certificate recipients (i.e., the cost of books purchased cannot be refunded to a customer using a gift certificate to purchase photographs).
- The deduction can only be made within 24 months of book purchases, and the book purchase must have been made online (for admin efficiency reasons).
- The deduction must be requested by you when the limited edition photograph is bought because no cash or retrospective refunds can be issued.
Book buyers number in the thousands and unfortunately there is no room in my memory for a complete record of buyers, hence the offer is limited to online buyers, and there is no administrative time spare to sort out retrospective claims.
This special discount has to be calculated manually so please arrange and pay for your photographs by email, phone or by mail if you would like to claim the book buyer's deduction/refund. Or do it the simplest way - order your photographs online and send me an email on the same day requesting the credit for books purchased, and I will refund the cost of books back onto your credit card straight away.
Administration records are checked prior to issuing refunds so I need the full name & contact details used when the books were ordered.
Photographs that are printed and framed especially for you, can be put on layby.
A deposit is required with layby orders:
- 40% of order total; however the initial deposit made must be at least $300
- plus a $30.00 administration fee per layby (up to 6 photographs)
Photographs can be put on layby for up to 3 months. Regular payments are not necessary however laybys must be paid in full within 3 calendar months of the date of order or the layby deposit is forfeited (please refer to the date given on your layby receipt). As photographs are printed and framed when ordered, no refunds can be issued due to a change of mind. Photographs put on layby are sent to purchasers as soon as possible after payments in full have been processed.
Some editions are as few as 3, so if there is a particular photograph you really love I recommend putting it on layby because once sold out no more prints will ever be made.
Laybys are also very useful if you don't have anywhere to store a surprise present purchased in advance.
Laybys have to be organised manually (rather than online) so please arrange and pay for a layby by email, phone, fax or by mail.
Even when you know someone very well it can be difficult choosing the image they would like best, as a surprise gift. Sometimes it can be done surreptitiously by casually asking which book images are their favourites. However even such a seemingly innocuous question as this would raise the suspicions of some people (eg, many wives) so this sort of research may not be practical. In any case, most people do get a great deal of pleasure out of choosing an image for their wall themselves; the sort of fun you get choosing and planning a holiday destination. So a Gift Certificate may be the best option. Please contact me me for further information or to order a gift voucher (they can't be purchased online).
Quality takes time to create and these photographs are not mass-produced. Each photograph is unique. I may have the photograph you want already printed and framed, in which case it can be sent to you within a day or two. However the majority of photographs are printed when they are ordered. Ordinarily it is necessary to allow 2 weeks for printing and 2 weeks for framing, plus travel time. However it gets very busy in the lead up to Christmas so Christmas orders should be made by mid October to ensure delivery on time. It is usually not possible to provide photographic prints during December & January, and during other extra-busy periods (eg. during book production). If you have placed an order and there will be a delivery delay of more than six weeks, you will be notified. If you have a specific deadline please don't hesitate to ring me to discuss delivery times.
The colours of the photographic and canvas prints are more subtle and accurate than those you see on your computer screen, in books and other publications.
The sizes listed are the traditionally standard photographic paper sizes, they are not the exact size of the printed images. This is because the proportions of images taken on 35mm film are slightly different to the standard photographic paper sizes. Also, some images have been cropped so that they are narrower or shorter than the original image size.
Some photographs can be printed much larger, for an extra cost — please enquire if you are interested.
Photographic paper prints:
These prints are produced in a professional photographic lab in Sydney. Limited edition images are printed from high-resolution digital scans onto photographic paper, either matt or gloss. These digital-photographic prints have excellent archival qualities and unsurpassed colour subtlety and accuracy. Older photographic printing methods cannot reproduce these outback colours adequately. Photographic paper prints are the best choice to ensure long-term archival qualities of your limited edition photograph.
Canvas prints & prints on metal are also available but neither of these extra options are listed in the website art gallery pricing system so they cannot be ordered online. Instead, please email or ring for further information and to order canvas prints and prints on metal.
Images are printed onto 390 GSM 100% cotton canvas that is acid-free, with archival quality pigment inks.
Prints on Metal:
A brand new service - your photograph is printed onto a 1.15mm thick sheet of aluminium. Available in a gloss, satin and brushed finish. These metal prints are waterproof and scratch resistant, however to protect the long-term colour they should not be hung in direct sunlight or outdoors (the same as canvas and photographic paper prints). This is such a new service that the manufacturer has longer-term archival quality tests still in progress. Prints on aluminium are ideally suited to hanging in areas where moisture would otherwise be a problem, eg bathrooms. Not all images would look at their best if printed onto metal (I will advise you if your image choice is suitable or not), however those that are well suited to it look spectacular.
The watermark logo does not appear on the photographic prints. It is only visible on the web page images to assist identification of unauthorised copies and to deter illegal copiers.
All photographic prints produced are limited editions. Once the full number of prints in the edition has been made, no more will be produced. Once printing has commenced, edition runs are sometimes reduced, but they are never expanded. A reduction in the size of an edition run increases the value of all photographic prints of the image concerned (because the scarcity value is increased). Most images are editions of 15 or less - and some images are printed as few as 3 times. The gallery states the maximum number of photographic prints that will be made of each image, and it also lists the price that applies to the current edition number. Prices rise toward the end of the edition.
A Certificate of Authenticity can be mailed to every photograph purchaser who has provided current contact details. The certificate lists the photograph details such as the title and edition number and it is hand signed and numbered. Please note that these are original documents that cannot be replaced if lost, and they are only supplied to purchasers who can provide proof of purchase - including the image titles and edition numbers.
Australian Delivery - sent anywhere within Australia, by Standard Surface Mail:
$22.00 ($20 plus $2 GST) per photograph. *Less $10 postage discount for every extra photograph purchased (*ordered at the same time, to be delivered to the same address).
International Delivery, by Standard Airmail (GST exempt):
- Zone A - New Zealand: $30.00 postage per photograph. *Less $20 postage discount for every extra photograph purchased.
- Zone B - Asia/Pacific: $40.00 postage per photograph. *Less $30 postage discount for every extra photograph purchased.
- Zone C - USA, Canada, Middle East: $50.00 postage per photograph. *Less $40 postage discount for every extra photograph purchased.
- Zone D - Rest of the world - UK, Europe, Africa, South America: $60.00 postage per photograph. *Less $50 postage discount for every extra photograph purchased.
The international postage rates are automatically calculated by the website when you enter the country of delivery, when ordering. However if you would like to view postage rates for countries other than those specified above, please visit Australia Post International.
Australian Delivery - Mainland only, sent by Busfreight:
$66.00 AUD ($60 plus $6 GST) per photograph. *Less a $30 postage discount for every extra photograph purchased (*ordered at the same time, to be delivered to the same address).
Bus freight is the most efficient, reliable and cost effective transport method for glass on mainland Australia. In larger cities your photographs will usually be delivered to the door by a courier. In regional areas your photographs will be delivered to the nearest bus freight depot. Freight to unusual destinations must be quoted individually.
Overseas Delivery - Specific Quotes are Necessary, sent by Pack 'n' Send:
Quick, insured, door-to-door delivery of framed images can be arranged relatively easily however it is not cheap, as artwork must be crated to ensure the glass does not break in transit. Please contact me if you would like a quote.
Occasionally a few framed limited edition photographs have become available at special prices. This sale stock has been ex-exhibition work, discounted simply due to the necessity to reduce the amount of storage space required in-between exhibitions. Because no future exhibitions are planned, sale stock is now scarce and is likely to be non-existent in future. However, previous buyers of full-price photographs usually receive a specifically personal discount when re-ordering. Please contact me if you are interested in details of any sale stock available or if you are a previous purchaser of full-priced photographs, interested in purchasing more photos.