This is a one-person operation so you receive personal service. However this means that when I am away, the office is closed – but this is not often.
On the rare occasions when I am away, orders for books, cards and photographs are packed and mailed as soon as I return. Then email, mail and phone messages are replied to. When I am away phone messages will be checked once a week or so when possible – however when I am out of the office, only urgent calls can be responded to. I work long hours when away and in any case am often a large distance from the nearest phone connection or mains power supply. Sometimes email messages cannot be checked until I am back in the office.
The next date when the office will be closed is:
- Rockhampton Beef Week 2012 – 6th to 13th May 2012. Tradefair stand number 45 in the Walter Pearce Pavilion - come & have a chinwag at one of the southern hemisphere’s largest (if not the largest) beef expositions. More than 75,000 people attend, many from distant parts of Australia and other countries (particularly North and South America).
Orders are processed strictly in the order they are received in, except that online orders have priority over phone and mail orders because less administration is involved. Smaller Australian orders are sent by Express Post (delivery within several days, usually) and overseas orders are sent by standard airmail (usually delivery within 2 weeks, to the most common countries mailed to) unless otherwise requested. For more information refer to the book ordering information pages.
If you intend purchasing as a gift for an upcoming event please note the above dates when I will be away and don’t forget to order in plenty of time. For example, Christmas gifts being mailed overseas should ideally be sent in October – or November at the very latest – depending on the destination (and customs clearance delays in the receiving country). For more details please refer to book information. If you have any other queries regarding delivery etc, please email your query to me.
Tags: Fiona Lake Photography
