You receive personal service because this is a one-person show. But this also means when I am away, the office is closed. However, these trips away are only a small percentage of each year.
The next date/s when the office will be closed are:
- January 2014; 3rd January until 27th January 2014. I will try to check Twitter messages daily, so this is the best way to contact me if you require a speedy response. Emails will be checked once weekly if possible but only urgent emails and phone messages will be responded to, before I return. All online orders received during the time I am away, will be entered into a special prize draw.
- Approx 2 weeks around Easter time.
- ** Please note **: I will be out of the office more than usual during 2014; so if ordering a special-event gift, please order well in advance to ensure your deadline is met.
As soon as I return from being away, orders are packed and mailed out in the order they were received. When there is a special offer deadline, all orders received prior to the specified deadline receive the special offer.
When I am away phone messages, emails and social media accounts are checked as frequently as possible however it is sometimes difficult. I work long hours when away and in any case am often a large distance from the nearest mobile phone reception or mains power supply. When travelling, I often drive 1,000km/day or more, so it’s not feasible to be checking & responding to messages en route. Please note the suggested contact methods listed above, as each trip away is different.
If you are purchasing a gift for an upcoming event please note the above dates when I will be away and don’t forget to order in plenty of time. If you have any queries when I am away, please don’t hesitate to contact me via the methods mentioned above, and apologies for any inconvenience caused.
Tags: Fiona Lake Photography