Customer Enquiries

Frequently asked questions are answered here: Books, Cards and Art.

Please fill in the form below if you have any purchase-related queries or comments; or you’d like to join the mailing list or send updated contact details (so you remain in buyer prize draws).

Contact Details

First Name:*
Last Name:*
Business Name:
Email Address:*
Street & Number/P.O. Box/
Property Name:*
Town/Suburb:*
State/Province:*
Postcode/Zip:*
Country:*
Phone Number:
Fax Number:
Please tick one or more of the following, as applicable:

Comments or questions?

Please enter messages into the box below:

All emails are read but unfortunately only purchase-related enquiries can be responded to.

Due to the large number now received, enquiries seeking general information and emails with incomplete or inaccurate contact details are deleted.

Enquiries for general information (agricultural facts, rural employment, travel information etc) cannot be responded to, except for those received from customers who have at some stage made a purchase, and businesses paying consultancy fees. Unfortunately I don't have the resources to deal with the increasing numbers of general information-seeking emails; and most of these queries are answered on the website pages anyway.
Emails with incomplete or inaccurate contact details are deleted without being read.

Privacy Policy

I have a simple ‘do unto others’ common sense ‘privacy’ policy, explained in detail at Privacy Policy. In summary: your contact details are treated with respect and kept completely confidential — this information will never be given or sold to anyone else. Current news is posted on the website and on average, you will only be contacted by mail or email once every two years. Your contact details are only used for obvious purposes that relate to this website — e.g. to advise you of new books and cards, exhibitions and events, specials and prize wins, and to clarify order details.

If you want to be removed from the mailing list at any time, simply contact me by email, mail or phone, and your contact details will be removed immediately.

Thank you

All buyers are very much appreciated, because you have helped the ongoing recording of life in the Australian bush. In appreciation, all online buyers are entered into prize draws. See 'Prize Draws' for more information.

© Copyright Fiona Lake

The contents of this website must not be reproduced or used in any way whatsoever without a specific written agreement — arranged prior to use. Unauthorised copying is illegal and copyright infringements will be pursued. For further information please see the copyright section.
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